"I absolutely love this. I have dry eyes and was told to use moist heat. I have this on subscribe and save. The only issue I have is the ear opening. I think I have an average head, but it is tight over the ears. To solve this problem, I cut the around the original opening. I wear this at night like an eye mask that blocks out light. Couple of times I fell asleep with the mask on. But to my amazement, I slept through the night! I usually get up several times a night to pee. Since it helps me sleep through the night, I've been using it several times a week. Maybe not the case for everyone, but it did help me. Also, when my eyes are really tired, I will use this in the evening. It stays hot quite a while. Even after an hour, the eye mask is still warm. "Steam" is a stretch, because I don't think there is any. I don't like "perfume" smells either so this is great since it doesn't have any fragrance. Moisturizing? I don't think so either. I did have dark eye circles which seem to be lightening, but you can still tell I have them. The mask does get hot but you can't really feel it unless you press it to your eyes. I do this occasionally because I want to feel the heat. Otherwise it's just warm on the eyes. Heats up pretty quick, too. By the time I recut the ear part, the mask is already heated."

"I work from home and pretty much stare at a computer screen for eight hours. I then also spend time messing around in my phone or watching TV. I’m really bad about looking aware from the screen every so often and making sure I blink. Needless to say, my eyes get tired. These are nice because they are convenient and I don’t have to worry about cleaning them or getting them too hot. They are also easy to pack if you’re going on a trip. It would be nice if they were a bit heavier, but it’s a personal preference. I like having some pressure on my eyes. I use these about once a week. I am looking for a reusable one to avoid the waste, but until I find one, these are great."

"I need to use a heat mask 2-3 times a day for dry eyes and frequent styes.
I have two microwaveable ones for home which work great, however for vacation with no microwave available I was desperate for an answer. I viewed some that heated like hand warmers but reviews said they smelled.
Fortunately I continued the search and found these. Not sure how they work, they may be magical, they produced great heat and lasted around twenty minutes. The scent was labeled as Jasmine but they were odorless, but that’s okay Pretty and soft to the eye. I will definitely buy again!’"